Shipping policy

At ZAVO Tech, we are committed to providing a fast and reliable shipping experience to ensure your orders arrive in excellent condition and as quickly as possible. Please review the following Shipping & Delivery Policy to understand how orders are processed and shipped.

Order Processing

Orders are reviewed and prepared within 1–2 business days from the date the order and payment are confirmed.

Orders are not processed or shipped during public holidays or non-working days. Processing times may also be extended during promotional periods and peak seasons.

Once your order has been shipped, you will receive a confirmation message containing shipment details and a tracking number (when available).

Shipping & Delivery Times

Delivery times vary depending on the customer's location and the selected shipping carrier.

Domestic Shipping

  • 2–5 business days for most major cities.

International Shipping

  • 5–15 business days depending on the destination country, shipping carrier, and local customs procedures.

Please note that these delivery estimates are approximate and may vary due to circumstances beyond our control.

Shipping Fees

Shipping charges are calculated at checkout based on:

  • Customer location

  • Product weight and dimensions

  • Shipping carrier selected

We may occasionally offer free shipping promotions on selected products or orders, subject to the terms of the active promotion.

Order Tracking

Once your order has been shipped, a tracking number will be sent via email or SMS (where available).

You can use the tracking number to monitor the status of your shipment until delivery.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors such as:

  • Weather conditions

  • Peak seasons and major promotional events

  • Customs clearance procedures for international shipments

  • Shipping carrier or transportation issues

If you experience an unusual delay, please contact our support team and we will assist in tracking your shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address results in a failed delivery or returned shipment, the customer may be responsible for any additional reshipping costs.

Lost or Damaged Shipments

If your shipment arrives damaged or does not arrive within a reasonable period, please contact us as soon as possible and provide:

  • Your order number

  • Photos of the shipment or damage (if applicable)

Our team will investigate the issue and coordinate with the shipping carrier to reach an appropriate resolution.

Customs Duties and Taxes

For international orders, local authorities may impose customs duties, import taxes, or other fees.

Customers are responsible for any customs charges or taxes imposed by their country's authorities unless otherwise stated during checkout.

Order Changes or Cancellations

Orders may be modified or canceled before they have been processed and shipped.

Once an order has been handed over to the shipping carrier, it cannot be canceled or have its shipping address changed except in accordance with the carrier's policies and procedures.

Contact Us

If you have any questions regarding this Shipping & Delivery Policy or the status of your order, please contact us through:

  • The Contact Us page on our website

Thank you for choosing ZAVO Tech. We are committed to ensuring your orders are delivered safely, securely, and as quickly as possible.